
Privacy Policy
LAST UPDATED: February 9, 2026
We Value Your Privacy
At Peacock REI LLC DBA The Ferns, your privacy matters to us. This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your information when you interact with us online, book a stay, or opt in to receive communications from us.
Information We Collect
We may collect the following information when you interact with Peacock REI LLC DBA The Ferns:
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Full Name
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Email Address
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Mobile Phone Number
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Booking and reservation details
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Digital registration card information
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Payment and billing details
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Communication preferences
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Website usage data (via cookies and tracking tools)
How We Use Your Information
Your information is used only to support legitimate business operations, including:
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Managing reservations and guest stays
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Sending booking confirmations, reminders, and updates
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Providing customer support
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Communicating important property or reservation-related information
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Sending guest-only promotions or updates only if you explicitly opt in
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Improving our website, services, and guest experience
SMS Opt-In Details
If you opt in to receive SMS messages from Peacock REI LLC DBA The Ferns:
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You may receive text messages related to reservations, scheduling, reminders, guest communications, and occasional guest-only promotions.
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Message frequency varies.
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Message and data rates may apply.
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Consent to receive SMS messages is not a condition of purchase.
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SMS consent is not shared with third parties or affiliates for marketing purpose
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You may opt out anytime by replying STOP to any messages. For help, reply HELP.
Cookies & Tracking Practices
Our website may use cookies, pixels, or similar technologies to:
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Understand how visitors use our site
Improve website functionality and performance
Support marketing and analytics efforts
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You may disable cookies through your browser settings if you prefer.
Data Security & Handling
We use industry-standard safeguards to protect your personal information. Access to your data is limited to authorized personnel who require it for business operations.
Non-Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell, rent, or trade your personal information. Information is only shared:
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With trusted service providers necessary to operate our business
When required by law or legal process
Your Rights
You may request to:
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Access or update your personal information
Withdraw consent for communications
Request deletion of your data, subject to legal or operational requirements
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To make a request, contact us using the information below.
Mobile Information Sharing Statement
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
📧 Email: unwind@thefernstx.com
📞 Phone: 979-493-3767